Negotiation skill and conlfict Assignment Example | Topics and Well Written Essays - 500 words

Negotiation skill and conlfict - Assignment Example While negotiating, instead of using no one should yes, in order to develop better understanding with the other person. The third tip focus on the power of words. It has been said that words such as But, If, No, Or, Should, Could, create barrier between the two. Therefore, while negotiating words such as Yes, And, Let’s must be used. This video focuses on conflict and pathways for resolving conflict. Most people prefer to avoid conflict, other get sick or go on stress leave. The most common problem while dealing with conflict is denial that often extends the conflicts for weeks, months, and in some cases even years. It has been said that some people assume conflict as warfare, dead bodies, and blood on the streets. The correct definition of conflict has been provided which states as, â€Å"Conflict exists when one person has a need of another and that need is not being met†. In order to manage conflict, first the need should be expressed. Second, it must be sought if the need can be met or not. In case the need is not met and the person is afraid of negotiating for it then it leads to silent treatment, gossiping, backstabbing, shouting, and getting angry and aggressive. Therefore, stating in simple words, the resolution starts with expressing the need and negotiating the need without being afraid or nervo us. Quite often, conflict cost a lot to employers. As mentioned in the video, in the U.S. alone, conflicts causes employers $1 billion each year. Conflicts results due to difference in perspective or opinion, limited resources, and miscommunication. In order to control conflict, one needs to be aware enough regarding own self and others as well. Assertiveness refers to being aware of own self whereas for understanding others cooperativeness is required. There five styles that help in managing conflict. They include competing, avoiding, compromising, collaborating, accommodating. One can choose appropriate style for