Owens & Minor Case Study Solution Essay

1. What is the value-added by Owens and Minor? Is this value-addition visible? * They own and manage the inventory for the manufacture* They learn on the financial find associated with the function of managing the inventory flow to the hospitals. * They c be for product returns and carry the risk for that. * They carry the receivables (cash flow issues due to long payment terms of nodes actually a 90 age credit) * They carry and manage most of the inventory for the hospitals, which are sometimes even running stockless. * They track and check customer prices for contracted product purchases and monitor agreements between end- workrs and manufacturers * The distribution has changed in a way that hospitals inevitable the distributors to carry more of the inventory and making more deliveries in lower units of measure, while keeping the kindred originally negotiated prices. This has put a stronger burden on the distributors.* Owens & Minor creates a clear value-add for both manufac turers and suppliers. Manufactures unremarkably only want to produce and sell the product before getting it out of the door * hence Owens and Minor takes the full responsibility for all stressful parts of selling a product. On the some other hand customers dont want to buy and own products before they are ready to use it. * Thus Owens and Minor also enables them to achieving more efficient structures, while reducing additional bes link up to managing efficiently.2. Evaluate the impact cost-plus pricing has on distributors, customers, and suppliers.Distributors* Services related to inventory management are not included properly, since the percentage they gain is the same for all products. Whether they are cheap and efficiently to do by or rather problematic. Hence costs will skyrocket if customers will ask for additional operate (while keeping the same price). * They have the drawback of customers engaging in cherry-picking and only enabling the distributors to manage low-marg in, inexpensive products. guests* un imaged pricing lead to a complicated pricing structures, since distributors and customers negotiated separate product prices from manufacturers, introduced incentives, let prices vary from customer tocustomer, covered some products by contract and some dont etc. * Hence purchasing managers were nearly unable to properly track actual product costs and compare quotes from competing manufacturers and distributors.Suppliers* Suppliers have no motivation to try to reduce costs and increase efficiencies since profits remain the same. * Market demand is not taken into consideration. If a supplier has a markup, which takes the resellers price point beyond current commercialize prices, the resellers demand will decrease dramatically.3. What effect will ABP have on customer air? Provide an example to illustrate.ABP connects O&Ms fee to the level of the service they provide* Customer is motivated to keep its activities down to a minimum level and only o rder services that he really needs * Customers who want to extend their service-level can get this because there is a way for O&M to price a higher service-level * ABP helps customers to optimize their service-level and hence their costs.4. What are the obstacles to successful implementation of ABP at Ideal? How would you address these obstacles?* Internal systems at hospitals (e.g. budgeting, compensation) were tied to cost-plus percentages. * Product prices with cost-plus percentages were used to determine transfer pricing between hospital departments * Technological barriers Customer has to change to an EDI system (electronical data input) * infirmary would have to change its systems and procedures for material handling * For a hospital to benefit it would have to be impulsive to change and shed personnel, equipment and warehousing space. * Culture of hospitals (e.g. surgeons have different preferences for many operating room supplies) O&Ms response* Offered to convert the activ ity fee to a cost-plus equivalent * O&Ms logistical services worked closely with customers moving to ABP to help them realign processes and institute cost savings.